Grypp Confirm at the C&CC Expo
Come and see the work we’ve been doing on Grypp Confirm at the Call & Contact Centre Expo 2019 on the 27th & 28th of March – booth 484.
- Present 100% accurate order details and associated T’s & C’s 100% of the time with 100% customer acknowledgement
- Reduce handling time while improving customer experience
- Reduce error rates
- Increase first call resolution rates & ‘right first time’ experiences
- Increase net sales
- Reduce returns and drop out
Grypp Confirm is a cloud based visual verification system that allows the customer and agent to see and approve transactions and associated terms & conditions in real time.
Grypp Confirm provides ‘magical’ interaction between agent and customer.
Grypp Confirm is linked to your CRM / ordering system via standard API integration.
Grypp Confirm is a ‘pass through’ vehicle, holding no sensitive data, with 128bit end point encryption for secure communications. All data is passed to your sales management systems via standard API integration.
Grypp Confirm has full reporting, recording and monitoring functions for compliance purposes.
Get your free ticket here
