Technology that makes you smile. Grypp for Contact Centers.

Technology that makes you smile. Grypp for Contact Centers.

Turn your CONTACT CENTER INTO AN ENGAGEMENT CENTER.

Grypp’s Augmented Calling brings you the most powerful, engaging and effective way to communicate with your market to achieve sales growth and service excellence. So much more than just video chat or screen sharing, Grypp allows anyone to connect, face to face and immerse in a wealth of compelling, interactive multimedia and practical tools. Grypp allows you not just to talk, but to see and to do; to involve and engage; guide and assist, explain and be understood; build trust and confidence and to take your customers on a shared, interactive journey from introduction to transaction or through any step along the way – all without the need for anyone to install anything or use any special hardware or software. It’s new, it’s exciting, it’s easy and both agents & clients love it.

 

IT REALLY IS TECHNOLOGY THAT MAKES YOU SMILE.

HIGHLIGHTS:
• The most engaging way to communicate
• So much more than video chat or screen sharing
• Interactive multimedia
• No installations or downloads
• Technology that makes you smile

Make your calls AN ENGAGING, IMMERSIVE, INTERACTIVE EXPERIENCE with Grypp, INCREASING REVENUE, DECREASING COSTS and DELIGHTING YOUR CLIENTS.

Everyone is familiar with the strengths and weaknesses of communicating by telephone. Grypp is a game changer for all calls with a degree of friction. Anything that requires a more involved conversation. Anything where a visit would make life easier – Grypp provides the answers. Our mission is simple – to enable you to do everything on a Grypp call that you could do in a face to face meeting. Imagine the wealth of new opportunities this brings to a contact center. Applications you could never handle over the phone now become possible via Grypp. Enhanced customer care & diagnostics, saving costly engineer visits; a vastly increased sales and servicing capability bringing numerous additional opportunities and revenue streams; full transaction capability allowing you to complete deals smoothly.

HIGHLIGHTS:
• Increase revenue, decrease cost, delight clients
• Grypp fills the gap between a phone call and a visit
• New opportunities for contact centers
• Enhanced customer care and diagnostics

 

 2018 PACE Convention & Expo

On April 15-18 you will find us at the beautiful Chateau Elan Winery & Resort in Braselton, Georgia! Every year the PACE Convention & Expo focuses on the best practices and technologies used in the contact center.

We will be there to show you what Grypp can do for the Contact Centers, Sales and Customer Engagement. But that’s not the only reason why you should visit Pace convention.

Among the keynote speakers you will find:

Jesse Itzler
Jesse Itzler only eats fruit until noon, loves Run-D.M.C., and enjoys living life “out of the box,” actually, he doesn’t even have a box. He co-founded Marquis Jet, the world’s largest prepaid private jet card company in 2001, which he and his partner sold to Berkshire Hathaway/NetJets. He then partnered with Zico coconut water, which they sold to The Coca-Cola Company in 2013. He is a former rapper on MTV and he produced and sang both the NBA’s Emmy Award-winning “I Love This Game” music campaign and the popular New York Knicks anthem “Go NY Go.” Itzler is also the author of the New York Time’s Best-Selling book “Living With A SEAL.” When he is not out training for his next 100 miles run or being a dad to his four kids, Jesse can be found at the NBA’s Atlanta Hawks games, where he is an owner of the team. He is married to Spanx founder Sara Blakely and the couple and their 4 children live in Atlanta, Georgia.

Louis Summe
CEO, LiveVox
Louis has dedicated over 25 years to developing innovative communications platforms. His passion to drive effective consumer engagement fuels our company vision and influences the ongoing evolution of the contact center industry. In his former position as VP of business development and product management for Physicians Online, Louis used cloud-based technology to solve complex problems in healthcare communication. He also worked in product management at Merck-Medco, where he helped construct patient communication programs for population health management. Louis is a member of the CRC Innovation Council Steering Committee and a noted expert on communications and the cloud.

Laurie Toscano
Vice President, End User Experience, Related Companies

Laurie Toscano is a strategic 360° digital technology leader who ensures exemplary service is delivered across the enterprise with a focus on stability and enhanced business productivity.

With logic and spirit, Laurie brings serious talent, light-hearted humor and people magic to the technical world. Her track record includes outstanding metrics, high-level team performance, and extraordinary customer satisfaction.

 

See you there!

 

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